Terms and Conditions

Introduction

Welcome to Rehnumi. These Terms and Conditions (“Terms”) govern your use of our website https://rehnumi.site and our Android game development services. By accessing our website or engaging our services, you agree to be bound by these Terms.Please read these Terms carefully before using our services. If you do not agree with these Terms, please do not use our website or services.

Definitions

For the purposes of these Terms:

  • “Company,” “we,” “our,” or “us” refers to Rehnumi, located at A-Block Eden Value Homes, Lahore, Pakistan
  • “Client,” “you,” or “your” refers to the individual or entity using our services
  • “Services” refers to our Android game development and related services
  • “Website” refers to https://rehnumi.site and all associated pages
  • “Project” refers to any game development work undertaken for a client
  • “Deliverables” refers to all materials, code, assets, and documentation provided as part of our services

Acceptance of Terms

By accessing our website, requesting quotes, or engaging our services, you acknowledge that:

  • You have read and understood these Terms
  • You agree to be legally bound by these Terms
  • You have the authority to enter into this agreement
  • You are at least 18 years of age or have parental/guardian consent

Services Description

Our Services Include:

  • Custom Android game development
  • Game design and conceptualization
  • Art and animation services
  • User interface and user experience design
  • Quality assurance and testing
  • App store optimization and submission assistance
  • Post-launch support and maintenance
  • Consultation and advisory services

Service Limitations:

  • Services are provided on a project basis as agreed in individual contracts
  • Specific deliverables and timelines are defined in project proposals
  • Additional services beyond the agreed scope may incur additional charges
  • We reserve the right to decline projects that conflict with our values or capabilities

Project Engagement Process

Initial Consultation

  • Free initial consultations are provided for project assessment
  • Consultations do not constitute a commitment to provide services
  • Information shared during consultations is treated confidentially

Project Proposals

  • Detailed proposals outline scope, timeline, and pricing
  • Proposals are valid for 30 days unless otherwise specified
  • Acceptance of proposals constitutes agreement to proceed

Contract Execution

  • Formal contracts detail all project terms and conditions
  • Contracts supersede these general Terms for specific project details
  • Both parties must sign contracts before work commences

Payment Terms

Pricing and Quotes

  • All prices are quoted in US Dollars unless otherwise specified
  • Quotes are estimates and may be adjusted based on final requirements
  • Additional features or scope changes may result in additional charges

Payment Schedule

  • Standard payment terms: 50% upfront, 50% upon completion
  • Large projects may have milestone-based payment schedules
  • Payment schedules are detailed in individual project contracts

Payment Methods

  • Bank transfers (preferred method)
  • PayPal
  • Other methods as mutually agreed

Late Payments

  • Payments are due within 15 days of invoice date
  • Late payments may incur interest charges of 1.5% per month
  • Work may be suspended for overdue payments exceeding 30 days

Refund Policy

  • Refunds are considered on a case-by-case basis
  • Completed work is generally non-refundable
  • Refund terms are specified in individual project contracts

Intellectual Property Rights

Client Ownership

  • Upon full payment, clients own the final game and associated assets
  • Source code is transferred to client upon project completion
  • Custom-developed content becomes client property

Pre-existing Materials

  • We retain rights to pre-existing tools, frameworks, and methodologies
  • Third-party assets require appropriate licensing
  • Open-source components remain subject to their original licenses

Portfolio Rights

  • We reserve the right to showcase completed projects in our portfolio
  • Client approval will be sought before public display
  • Confidential projects may be excluded from portfolio display

Trademark and Brand Rights

  • Clients retain all rights to their trademarks and brand elements
  • We may not use client trademarks without permission
  • Our company name and branding remain our property

Confidentiality and Non-Disclosure

Confidential Information

  • All client information is treated as confidential
  • Project details, business information, and game concepts are protected
  • We implement appropriate security measures to protect confidential data

Non-Disclosure Agreements

  • We are willing to sign NDAs before project discussions
  • Standard confidentiality provisions apply even without formal NDAs
  • Confidentiality obligations survive project completion

Exceptions

  • Information that becomes publicly available through no fault of ours
  • Information independently developed without use of confidential data
  • Information required to be disclosed by law or court order

Project Timeline and Delivery

Timeline Estimates

  • Project timelines are estimates based on defined scope
  • Actual delivery dates may vary due to complexity or unforeseen issues
  • Timeline changes will be communicated promptly

Client Responsibilities

  • Timely provision of required materials and feedback
  • Clear communication of requirements and changes
  • Prompt approval of milestones and deliverables

Delays and Extensions

  • Delays caused by client may extend project timeline
  • Force majeure events may impact delivery schedules
  • Timeline adjustments require mutual agreement

Delivery Methods

  • Deliverables are provided via secure digital channels
  • Source code is delivered through version control systems
  • Final delivery includes all agreed-upon materials and documentation

Quality Assurance and Testing

Our Testing Process

  • Comprehensive testing on multiple Android devices
  • Performance optimization and bug fixing
  • User experience validation

Client Testing Period

  • Clients receive testing builds for feedback
  • Reasonable revision requests are accommodated
  • Major scope changes may require contract amendments

Post-Launch Issues

  • We address critical bugs discovered within 30 days of launch
  • Minor issues and feature requests may incur additional charges
  • Support terms are detailed in individual project contracts

Limitation of Liability

Service Limitations

  • Our liability is limited to the total amount paid for services
  • We are not liable for indirect, consequential, or punitive damages
  • We do not guarantee specific download numbers or revenue results

Third-Party Services

  • We are not responsible for third-party service failures
  • App store policies and approval processes are beyond our control
  • Third-party integration issues are addressed on a best-effort basis

Force Majeure

  • We are not liable for delays or failures due to circumstances beyond our control
  • This includes natural disasters, government actions, or technical infrastructure failures

Indemnification

Client Indemnification

Clients agree to indemnify and hold us harmless from claims arising from:

  • Use of client-provided content that infringes third-party rights
  • Client’s violation of applicable laws or regulations
  • Client’s breach of these Terms or project contracts

Our Indemnification

We agree to indemnify clients against claims that our original work infringes third-party intellectual property rights, subject to:

  • Prompt notification of claims
  • Cooperation in defense of claims
  • Our control over defense and settlement

Termination

Termination by Client

  • Clients may terminate projects with written notice
  • Payment is due for all completed work
  • Deliverables completed to termination date will be provided

Termination by Us

We may terminate projects for:

  • Non-payment of invoices
  • Material breach of contract terms
  • Illegal or unethical client requests

Effect of Termination

  • All payment obligations for completed work remain due
  • Confidentiality obligations survive termination
  • Each party returns or destroys confidential information as requested

Dispute Resolution

Governing Law

These Terms are governed by the laws of Pakistan, without regard to conflict of law principles.

Jurisdiction

Any disputes arising from these Terms or our services will be subject to the exclusive jurisdiction of courts in Lahore, Pakistan.

Alternative Dispute Resolution

  • We encourage resolution of disputes through direct communication
  • Mediation may be pursued before formal legal proceedings
  • Arbitration may be agreed upon by mutual consent

Website Terms of Use

Permitted Use

  • Our website is for informational and business purposes
  • You may not use our website for illegal or unauthorized purposes
  • You agree not to interfere with website functionality or security

Content Accuracy

  • We strive to provide accurate information but make no warranties
  • Website content may be updated without notice
  • Portfolio examples are representative but not guaranteed outcomes

User Submissions

  • Information submitted through contact forms becomes our property for business purposes
  • You warrant that submitted information is accurate and lawful
  • We reserve the right to use submissions for improving our services

Privacy and Data Protection

Privacy Policy

  • Our Privacy Policy governs collection and use of personal information
  • By using our services, you consent to our privacy practices
  • Privacy Policy is incorporated by reference into these Terms

Data Security

  • We implement reasonable security measures to protect client data
  • Clients are responsible for securing their own systems and access credentials
  • Data breaches will be reported according to applicable laws

Modifications to Terms

Updates

  • We reserve the right to modify these Terms at any time
  • Significant changes will be communicated via email or website notice
  • Continued use of services after changes constitutes acceptance

Project-Specific Terms

  • Individual project contracts may include additional or modified terms
  • Project-specific terms take precedence over these general Terms
  • All modifications must be in writing and signed by both parties

Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will continue in full force and effect. Invalid provisions will be replaced with enforceable provisions that achieve the same intent.

Entire Agreement

These Terms, together with our Privacy Policy and any project-specific contracts, constitute the entire agreement between the parties regarding our services. No oral agreements or representations outside these written terms are binding.

Contact Information

For questions about these Terms or our services, please contact us:Email:contact@rehnumi.site
Website:https://rehnumi.site
Address: A-Block Eden Value Homes, Lahore, Pakistan
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (PKT)

Acknowledgment

By using our website or services, you acknowledge that:

  • You have read and understood these Terms
  • You agree to be bound by these Terms
  • You understand the limitations and obligations outlined herein
  • You have the authority to enter into this agreement

Rehnumi – Professional Android Game Development Services

These Terms and Conditions are designed to protect both our business interests and our clients’ rights while ensuring clear expectations for all parties involved in our professional relationship.